Owners are allowed to communicate with other owners about governance, finances, and elections. The law gives you tools to do this properly and effectively.
1) Use the owners’ list (it’s a prescribed corporate record)
- Corporations must keep a Record of Owners and Mortgagees that includes each owner’s name, unit identifier, and address for service. Owners have the right to access this record.
- To get it, submit the mandatory Request for Records form. The corporation must respond within 30 days using the mandatory Board’s Response form. Condominium Authority of Ontario
2) What you’ll get – and what you won’t
- You are entitled to names, unit identifiers, and addresses for service to lawfully contact owners (e.g., mailouts).
- Email addresses are not disclosed to other owners. CAT and the courts have confirmed emails aren’t part of the “Record of Owners and Mortgagees.”
3) Door-to-door and notice boards: allowed with reasonable limits
- Condo rules must be reasonable and consistent with the Act. Blanket “no flyers ever” policies aimed at silencing owner-to-owner communication are likely unreasonable. Reasonable time/place/manner limits (no littering, don’t block doors, use designated boards) are permitted. Condominium Authority of Ontario
4) If the board stalls or refuses
- If the corporation doesn’t respond within 30 days or improperly refuses, you can apply to the Condominium Authority Tribunal (CAT) for an order and costs. Condominium Authority of Ontario
Quick How-To (copy/paste for owners)
- Download the CAO Request for Records form and ask for the Record of Owners and Mortgagees (names + unit + address for service). State you want a copy. Condominium Authority of Ontario
- The board must reply within 30 days using the prescribed response form, confirming access.
- Use the addresses for service to mail your fact sheet or meeting notice. (Do not expect emails; they’re excluded.)
- If they stonewall, file a CAT application online. Condominium Authority of Ontario
Bottom line: Sharing facts with neighbours is lawful and necessary for a healthy condo democracy. Use the owners’ list, follow reasonable rules, and escalate to CAT if the board plays games.
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Disclaimer: This post is for general information purposes only and does not constitute legal advice. For legal guidance specific to your situation, please consult a qualified lawyer.
