đź§ľWhen “Transparency” Becomes a Configuration Error

What actually happened:
After owners were finally given real-time access to the corporation’s financial data through the UpperBee platform – the kind of transparency the Condominium Act actually promotes – management suddenly revoked it, claiming the setup “exceeded what was intended.”

When I messaged the property manager to ask why, I was graced with a response not from staff, but from Cassey Beacock herself – the President of Sanderson Management. Apparently, this “clarification” required executive intervention.

Let’s unpack that.

Here is her message:


🔍 1. “Exceeded what was intended”

Translation: Owners saw too much of their own corporation’s financial information.
There’s nothing in the Condominium Act that prohibits owners from seeing the corporation’s current financial position. In fact, Section 55(3) explicitly grants owners the right to inspect records “relating to the affairs of the corporation.”
Real-time access isn’t an “error.” It’s efficiency and accountability.


🗣️ 2. “Access was revoked for all users”

A blanket removal doesn’t make it right. It just means everyone lost access to transparency equally.
If all owners are treated “consistently,” but the standard is opacity, that’s not fairness – it’s equal mistreatment.
Claiming “you’re not treated differently than anyone else” is not a defense. It’s an admission that everyone is being treated poorly.


📉 3. “It was never the corporation’s intention”

And that’s precisely the problem. The intention should have been to empower owners with visibility into their money.
If management’s instinct when transparency happens is to call it a “configuration error,” it tells you everything about the culture of governance – reactive, secretive, and allergic to accountability.


đź’¬ The Takeaway

Transparency should be the default, not an “unauthorized setting.”
Owners have a statutory right to access financial data, and management’s duty is to facilitate – not obstruct – that right.
If seeing where your money goes is considered a “mistake,” then perhaps the real configuration problem lies elsewhere.


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