When Incompetence Becomes Liability – It’s Time to Fire the Management Company
A property management company is supposed to protect the corporation, not expose it to lawsuits, privacy breaches, and public embarrassment.
Yet our current management has turned this community into a running legal risk.
🕵️‍♀️ 1. Surveillance of an Owner
Our property administrator admitted in sworn statements that she was taking photos of me in our backyard – without consent, without notice, and without justification.
That’s not “monitoring compliance.” It’s surveillance.
Any competent manager knows this violates both privacy law and basic human decency.
But instead of apologizing, they defended it – normalizing behaviour that should have triggered an immediate termination.
⚖️ 2. False Statements to a Tribunal
The property manager submitted false statements to the Condominium Authority Tribunal and Ontario Superior Court of Justice, sworn documents later proven to be untrue.
Let that sink in: they lied to a judicial body while representing the corporation.
When a management company misleads a tribunal, it doesn’t just damage its own credibility – it compromises the corporation’s integrity. They act as agents of the corporation.
Every owner becomes financially and legally exposed because of their deceit.
🤯 3. Doesn’t Understand the Law They Operate Under
The same property manager has openly demonstrated that she does not understand that proceedings before the Condominium Authority Tribunal are legal proceedings.
That level of ignorance would be astonishing from a junior clerk – let alone someone advising a board and representing an entire corporation.
If she doesn’t grasp that CAT is a judicial body governed by the Condominium Act, then she has no business signing status certificates, advising directors, or making representations on the corporation’s behalf.
Each certificate she signs becomes a potential liability – a document issued by someone who doesn’t even understand the legal framework she’s operating in.
That’s not just incompetence; it’s reckless endangerment of owners’ investments.
🔥 4. Escalation Instead of Resolution
Every conflict turns into a billable spectacle:
- Lawyers pulled in for basic communication.
- Owners gaslit and stonewalled.
- Legal costs ballooning while real problems go unaddressed.
Their strategy isn’t management – it’s escalation as a business model.
🧾 What This Means for Owners
Every misstep by management lands on us:
- Higher legal and insurance costs
- Loss of trust and reputation
- Decreased property values
We’re paying professionals who don’t even understand the most basic legal structures of condominium governance – and we’re footing the bill for their incompetence.
🗳️ The Only Logical Next Step
It’s time to terminate this management company’s contract.
We need a firm that:
- Understands legal obligations under the Condominium Act.
- Respects owner rights and privacy.
- Knows the difference between managing a building and mismanaging a community.
Because when a property manager doesn’t even understand what a tribunal is – they shouldn’t be signing legal documents on behalf of anyone.
